Privacy Policy – Book Direct Kenya Safaris
Last updated: November 2025
At Book Direct Kenya Safaris, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a booking with us. By using our website, you agree to the terms outlined below.
- Information We Collect
We may collect the following information from you:
- Personal details – name, email address, phone number, nationality, and travel preferences.
- Booking details – safari dates, destinations, and accommodation choices.
- Payment information – used securely through our authorized payment gateways.
- Technical data – your IP address, browser type, and pages visited on our website (for analytics and performance improvement).
- How We Use Your Information
We use your information to:
- Process safari inquiries, bookings, and payments.
- Communicate with you about your trip or related services.
- Send updates, offers, or travel tips (only if you subscribe).
- Improve our website’s performance and user experience.
- Comply with legal and regulatory requirements.
We never sell, rent, or share your personal information with unauthorized third parties.
- Cookies and Website Analytics
Our website uses cookies to enhance user experience and track website traffic. You can choose to disable cookies in your browser settings.
We may also use Google Analytics or similar tools to analyze visitor behavior and improve our services. These tools collect anonymous data only.
- Payments and Data Security
All online transactions are processed through secure and encrypted payment gateways.
We do not store or have direct access to your credit card details.
We maintain strict security measures — including SSL encryption — to protect your personal data against unauthorized access, alteration, or disclosure.
- Sharing Your Information
We only share personal information with:
- Partner lodges, hotels, and transport providers — solely for fulfilling your booking.
- Trusted service providers assisting in payment or communication services.
- Government authorities, if required by law.
All partners are required to keep your data confidential and use it only for legitimate safari-related purposes.
- Your Rights
You have the right to:
- Access and review the information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at privacy@bookdirectkenyasafaris.com.
- Data Retention
We retain your personal information only as long as necessary to fulfill our services or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.
- Marketing Communications
If you subscribe to our newsletter or promotions, we’ll occasionally send travel updates or special safari offers. You can unsubscribe anytime by clicking the “unsubscribe” link in our emails.
- Links to Other Websites
Our website may contain links to partner or third-party websites.
Please note that we are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.
- Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our operations or legal requirements. The updated version will always be posted on this page with a new “Last Updated” date.
- Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please get in touch with us:
Book Direct Kenya Safaris
📍 Mombasa, Kenya
📧 Email: privacy@bookdirectkenyasafaris.com
📞 Phone / WhatsApp: ++254 722 806671
Tagline:
Your journey is our passion — and your privacy is our priority.
